Returns & Claims Policy

Returns & Claims Policy - Venitti sp. z o.o.

1. No right of return

As a B2B seller, we do not offer a right of return. All orders are considered final once confirmed and paid.

2. Damaged or defective goods

If your order arrives damaged or contains defective items, you must notify us within 3 days of delivery by email.

3. Conditions for claims

- The item must not have been used or altered.

- Photos of the damage must be provided.

- Claims made after 3 days may not be accepted.

4. Return procedure

If the claim is approved, we will provide instructions for returning the damaged item and may offer a replacement or credit.

5. Contact

To report a damaged product, please contact us at: [b2b@venitti.com]]